• Shipping Origin: All swing cars ship directly from our central warehouse, ensuring quality control.
• Processing Time: Orders are typically processed within 2 business days, excluding national holidays.
• Standard Delivery Timeframe: We partner with trusted courier services to deliver your swing car within 5-7 business days in most major Indian cities. Delivery times may vary slightly for more remote locations.
• Shipping Cost Calculation: Shipping charges are calculated at checkout based on your delivery pincode and the package’s weight and dimensions, or it will be free based upon the ongoing offers on the website. We offer transparent pricing with no hidden costs.

 

Order Tracking and Notifications

• Tracking Link: Upon dispatch, you’ll receive an email with a tracking link and the estimated delivery date.
• Real-Time Updates: You can track your shipment’s progress directly on the courier’s website.
• Proactive Communication: If any unexpected delays occur, our customer care team will contact you.

 

Changes to Delivery Address

• Pre-Dispatch Flexibility: To change your delivery address before shipment, please contact our customer care team immediately via email or phone.

 

Serviceable Locations

• Extensive Coverage: We strive to deliver across India, partnering with various courier services to maximize reach.
• Pincode Verification: You can check if your pincode is serviceable on the product page before placing an order
• Non-Serviceable Areas: If your pincode is not currently reachable, we’ll contact you to discuss possible solutions or process a full refund.

 

Handling Damages

• Careful Inspection: Please inspect the packaging thoroughly upon delivery. If there are visible signs of damage, refuse the parcel and contact customer care immediately.
• Post-Delivery Issues: If damage is discovered after accepting the package, please contact customer care within 24 hours. Provide a brief description and photos of the damage for prompt resolution.
• Proofs: Please create a video while opening the box to remain transparent and have proof for any existing damage or faults.

 

Missing Products

• Immediate Action: If you find that your swing car is missing, please contact customer care within 24 hours of receiving the delivery. We will investigate the matter and arrange for a replacement or refund as quickly as possible.

 

Taxes

• Inclusive Pricing: All prices on our website are inclusive of Goods and Services Tax (GST). You won’t encounter any surprise charges at checkout.

 

Cancellations

• Pre-Shipment Cancellation: You have the right to cancel your order without penalty before it has been shipped. Contact customer care for immediate cancellation and a full refund.
• Post-Shipment Cancellation: If your order has already shipped, you can refuse delivery. Upon receiving the returned swing car, we’ll process a refund, typically within 7-10 business days. Although logistic charges to and fro will be paid by the customer

 

Customer Care Contact

• Email: minicubsbabyproduct@gmail.com
• Phone: +91-8401502598
• Availability: Our customer care team is available during standard business hours 10 AM to 7 PM

 

Your Satisfaction Matters

We’re always looking to improve our delivery process. If you have any feedback or suggestions, please don’t hesitate to share them with our customer care team.